Residenza d'Epoca Palazzo Riblet

Returning to Florence after 12 years, we discovered this exceptional family-run hotel that exceeded all expectations. From the detailed pre-arrival instructions to the warm farewell, every aspect of our stay was memorable. The hotel takes security seriously with a four-key system to access the rooms. Our spacious accommodation came with thoughtful touches including a welcome bottle of wine and daily refreshed snacks. Alex, the owner's son, was the perfect host. His restaurant recommendations were spot-on – leading us to authentic, reasonably priced local establishments and a fantastic gelateria. Each suggestion proved to be a culinary delight without breaking the bank. What truly sets this hotel apart is its personal touch. On our final evening, Alex even called his father (the hotel owner) to say goodbye to us. This gesture perfectly exemplified how they treat guests like family rather than customers. With its blend of professional service, genuine warmth, and excellent amenities, this hotel offers everything you need for a perfect Florence stay. We left feeling like part of their extended family and will definitely return. Verdict: Highly recommended for travelers seeking authentic Florentine hospitality with a personal touch. A perfect example of why family-run hotels often provide the most memorable stays in Italy.

Great location, so close to station. Lots of restaurants nearby, short walk to many piazza’s and the duomo and the river so close. The bed was amazing. Luciano greeted us personally, assisted with our heavy luggage, showed us how to navigate the entrances (there are a few doors), gave us a map with attractions pointed out, offered to make us dinner reservations and gave us some great restaurant suggestions - wow he was fantastic! The bathroom was lovely, the room was spacious and big, and can’t go wrong with complimentary bottle of wine. Special mention to the water dispenser in the hallway, this may not seem that big but having clean fresh water available all the time really was fantastic.

We stayed in the beautiful Carolina suite with plenty of room and a balcony. Frescoes on the ceiling contributed to the charm of this 15th century building. Our hosts were Luciano and Susan and they were wonderful. The location is walking distance to the train and bus station as well as many of the wonderful museums. Coffee and pastries are provided in the room each morning.

Location is amazing with easy access to everything in Florence and train station.

Luciano and wife were extremely helpful. they know the area and the best places to eat. the room was great. Large, spacious and comfortable. Great shower. The location is central to everything you would want to do in Florence.